RESERVATION FORM FOR DAY TRIPS AT DENALI
This form is only for reserving day trips at Denali. If you are interested in overnight trips, these require individual coordination. Please call us at 1-800-789-RAFT. We actually LIKE to talk with our guests and prefer to take reservations by telephone: 1-800-789-RAFT. But we understand that your time is precious, so if you prefer to make your reservations online, heres a form you can use to do so.
Please make your reservations as soon as possible to ensure your trip.
If you need to change the date or time of your trip, you may do so at no charge so long as the change is made at least 48 hours before the date of the original reservation. It is important that you speak with our office personnel during regular business hours (7:30 a.m. - 7:30 p.m.) to make such changes. For safety reasons, we forward our office phones so that they can be answered in emergency situations outside regular business hours. However, reservation changes and requests for refunds can only be handled by our business office during regular business hours.
If you decide to cancel your reservation, you must do so at least 48 hours before your reservation to receive a full refund. Cancellations made less than 48 hours before the reserved date and time of the raft trip do not receive any refund.
In general, all raft trips require a minimum of 4 paying passengers in order for us to run them. This is rarely an issue during the period between Memorial Day and Labor Day; occasionally, however, it is necessary for us to cancel raft trips which cannot be run on an economical basis. If a trip does not "make," Nenana Raft will gladly refund your money or make arrangements to reschedule your trip, at your option.
On rare occasions, weather, water levels, or other acts of nature may require Nenana Raft to change the section of river being run for its whitewater or wilderness run raft trips. In general during periods of very high water, we shift the location of our raft trips to sections of river upstream of the Nenana Gorge. We reserve the right to do this and do not issue refunds for these situations.
Should Nenana Raft have to cancel a trip, you will receive a full refund or you may reschedule, at your option.
We make every reasonable effort to accommodate the needs of our guests.